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Should you feel the need to return a product, you have 30 days from the date of purchase to initiate the process. Please contact us, we're happy to assist you.

We limit returns to one return or exchange per customer. Customer is responsible for return shipping costs. Product must be returned to receive a refund. Once product is received a refund will be issued.

We do not accept returns based on taste. We typically process approved return/refund requests within 1-2 business days.


If your product was purchased through a Global Xtracts distributor or retailer, you will need to go back to your original purchase location for any return or exchange.

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